Syncro combines RMM, ticketing, billing and integrated remote access in a single tool billed per technician with unlimited endpoints. Small and growing MSPs praise its transparent pricing and ease of use, while advanced reporting and automation are still maturing.
Pros & cons
Pros
- All-in-one RMM plus PSA (ticketing and billing) at a flat per-technician price with no per-device fees
- Responsive support and a quick setup that suit small and growing MSPs
Cons
- – Reporting and some PSA/accounting features are limited or still maturing
- – Occasional performance lag and gaps in deeper automation
What users really rate it
Our 4.5/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| Capterra | 4.6 / 5 | 149 |
| G2 | 4.5 / 5 | 461 |
| Consensus | 4.5 / 5 | 610 total |
Key features
- Endpoint monitoring
- Patch management
- Remote access/control
- Scripting & automation
- Multi-tenant (MSP)
- Public pricing
How Syncro compares
See Syncro next to the other RMM Software we reviewed:
AteraOur score 88/100 · 4.6/5 users
NinjaOneOur score 86/100 · 4.7/5 users
Datto RMMOur score 83/100 · 4.5/5 users
N-ableOur score 81/100 · 4.3/5 users
See the full RMM Software comparison
Syncro head-to-head
Direct comparisons with the alternatives buyers weigh most:
How we rate Syncro. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try Syncro?
Check current pricing and plans on the official site.