Salesforce Field Service vs ServiceTitan — 2026 comparison
A side-by-side look at how Salesforce Field Service and ServiceTitan compare on score, real user ratings, pricing and features.
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The verdict
Salesforce Field Service and ServiceTitan are both Field Service Management Software options worth comparing. ServiceTitan ranks higher in our editorial score (84 vs 82 out of 100). ServiceTitan has the larger review base (992 reviews across 2 sources). Salesforce Field Service is best for enterprises already standardized on salesforce; ServiceTitan is best for larger residential contractors wanting an all-in-one platform. Starting price: Salesforce Field Service From $50/mo, ServiceTitan Custom quote. See the full breakdown below, then read each review before you decide.
Pick Salesforce Field Service if…enterprises already standardized on salesforce
Pick ServiceTitan if…larger residential contractors wanting an all-in-one platform
Side by side
| Salesforce Field Service | ServiceTitan | |
|---|---|---|
| Our score | 82/100 | 84/100 |
| User consensus | 4.3/5 (33) | 4.4/5 (992) |
| Starting price | From $50/mo | Custom quote |
| Best for | enterprises already standardized on salesforce | larger residential contractors wanting an all-in-one platform |
| Scheduling & dispatch | ||
| Work orders & assets | ||
| Technician mobile app | ||
| Quoting & payments | ◑ | |
| Inventory/parts | ||
| Accounting/ERP integration | ◑ |
Salesforce Field Service
- Automated scheduling and dispatch that assigns techs by skill, location and availability
- Strong real-time visibility plus an offline-capable technician mobile app
- – Time-consuming, non-plug-and-play initial setup that needs expertise
- – High cumulative licensing cost since it runs on top of Salesforce
ServiceTitan
- Powerful scheduling and dispatch that improves field efficiency
- Strong invoicing with tight QuickBooks integration
- Deep features and reporting for larger operations
- – High, variable pricing and reports of steep early-termination fees
- – Complex initial setup and a steeper learning curve