ServiceTitan is the enterprise-grade choice for larger residential home-service contractors, with powerful scheduling, dispatch, flat-rate pricing, marketing and reporting. It is deep and capable, but its custom pricing runs high and setup is complex, so it fits established shops more than owner-operators.
Pros & cons
Pros
- Powerful scheduling and dispatch that improves field efficiency
- Strong invoicing with tight QuickBooks integration
- Deep features and reporting for larger operations
Cons
- – High, variable pricing and reports of steep early-termination fees
- – Complex initial setup and a steeper learning curve
What users really rate it
Our 4.4/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| Capterra | 4.3 / 5 | 336 |
| G2 | 4.4 / 5 | 656 |
| Consensus | 4.4 / 5 | 992 total |
ServiceTitan pricing
ServiceTitan is quote-only (Starter / Essentials / The Works tiers), with no public per-user rate; reviewers cite roughly $150–$500+/mo and note high, variable pricing plus possible early-termination fees. Get the full contract terms in writing.
Key features
- Dispatch & scheduling
- Technician mobile app
- Flat-rate price book
- Invoicing & payments
- Service agreements
- QuickBooks / accounting sync
How ServiceTitan compares
See ServiceTitan next to the other Plumbing Software we reviewed:
JobberOur score 88/100 · 4.6/5 users
Housecall ProOur score 86/100 · 4.7/5 users
WorkizOur score 83/100 · 4.5/5 users
Service FusionOur score 81/100 · 4.2/5 users
See the full Plumbing Software comparison
ServiceTitan head-to-head
Direct comparisons with the alternatives buyers weigh most:
ServiceTitan FAQ
Is ServiceTitan worth it for a small plumbing shop?
It is powerful but priced and built for larger contractors. Owner-operators and small teams usually get better value from Jobber or Housecall Pro.
Why is ServiceTitan not ranked #1 here?
Our score reflects the typical independent contractor: ServiceTitan is excellent but expensive and complex, so leaner tools rank higher for that buyer.
How we rate ServiceTitan. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try ServiceTitan?
Check current pricing and plans on the official site.