ServiceMax vs ServiceTitan — 2026 comparison
A side-by-side look at how ServiceMax and ServiceTitan compare on score, real user ratings, pricing and features.
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The verdict
ServiceMax and ServiceTitan are both Field Service Management Software options worth comparing. ServiceTitan ranks higher in our editorial score (84 vs 79 out of 100). ServiceTitan has the larger review base (992 reviews across 2 sources). ServiceMax is best for asset-heavy enterprises with 50+ technicians; ServiceTitan is best for larger residential contractors wanting an all-in-one platform. Starting price: ServiceMax Custom quote, ServiceTitan Custom quote. See the full breakdown below, then read each review before you decide.
Pick ServiceMax if…asset-heavy enterprises with 50+ technicians
Pick ServiceTitan if…larger residential contractors wanting an all-in-one platform
Side by side
| ServiceMax | ServiceTitan | |
|---|---|---|
| Our score | 79/100 | 84/100 |
| User consensus | 4.3/5 (43) | 4.4/5 (992) |
| Starting price | Custom quote | Custom quote |
| Best for | asset-heavy enterprises with 50+ technicians | larger residential contractors wanting an all-in-one platform |
| Scheduling & dispatch | ||
| Work orders & assets | ||
| Technician mobile app | ||
| Quoting & payments | ◑ | |
| Inventory/parts | ||
| Accounting/ERP integration |
ServiceMax
- Deep customization and strong installed-base asset and work-order management
- Tight integration with the Salesforce ecosystem and ERP systems
- – Reports of performance issues and occasional downtime
- – Enterprise pricing and complexity with a low value-for-money rating
ServiceTitan
- Powerful scheduling and dispatch that improves field efficiency
- Strong invoicing with tight QuickBooks integration
- Deep features and reporting for larger operations
- – High, variable pricing and reports of steep early-termination fees
- – Complex initial setup and a steeper learning curve