Expensify is a long-standing expense app whose SmartScan receipt capture and approachable pricing make it popular with small businesses and individuals. Reviewers love the ease of logging expenses but flag inconsistent support and occasional scan errors.
Pros & cons
Pros
- SmartScan receipt capture is fast and reduces manual data entry
- Affordable and easy for small teams and solo users to adopt
Cons
- – Customer support is often described as slow or difficult to reach
- – Occasional scanning inaccuracies and billing surprises frustrate some users
What users really rate it
Our 4.5/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| Capterra | 4.5 / 5 | 1,343 |
| G2 | 4.5 / 5 | 5,653 |
| Trustpilot | 4.7 / 5 | 1,103 |
| Consensus | 4.5 / 5 | 8,099 total |
Key features
- Receipt capture
- Corporate cards
- Approvals & policy
- Reimbursements
- Accounting integration
- ◑ Travel/per-diem (add-on/tier)
How Expensify compares
See Expensify next to the other Expense Management Software we reviewed:
RampOur score 91/100 · 4.8/5 users
Zoho ExpenseOur score 87/100 · 4.5/5 users
BrexOur score 83/100 · 4.0/5 users
EmburseOur score 82/100 · 4.4/5 users
See the full Expense Management Software comparison
Expensify head-to-head
Direct comparisons with the alternatives buyers weigh most:
How we rate Expensify. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try Expensify?
Check current pricing and plans on the official site.