Service Fusion vs Workiz — 2026 comparison
A side-by-side look at how Service Fusion and Workiz compare on score, real user ratings, pricing and features.
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The verdict
Service Fusion and Workiz are both Plumbing Software options worth comparing. Workiz ranks higher in our editorial score (83 vs 81 out of 100). Workiz has the larger review base (439 reviews across 2 sources). Service Fusion is best for shops wanting flat pricing with unlimited users; Workiz is best for shops wanting built-in phone and lead tracking. Starting price: Service Fusion From $245/mo, Workiz Custom quote. See the full breakdown below, then read each review before you decide.
Pick Service Fusion if…shops wanting flat pricing with unlimited users
Pick Workiz if…shops wanting built-in phone and lead tracking
Side by side
| Service Fusion | Workiz | |
|---|---|---|
| Our score | 81/100 | 83/100 |
| User consensus | 4.2/5 (428) | 4.5/5 (439) |
| Starting price | From $245/mo | Custom quote |
| Best for | shops wanting flat pricing with unlimited users | shops wanting built-in phone and lead tracking |
| Dispatch & scheduling | ||
| Technician mobile app | ◑ | |
| Flat-rate price book | ◑ | – |
| Invoicing & payments | ||
| Service agreements | ◑ | |
| QuickBooks / accounting sync |
Service Fusion
- Flat per-company pricing with unlimited users (good value)
- Customizable, consolidates operations in one platform
- – Mobile app is weak for field technicians
- – Reports of slow innovation and inconsistent support
Workiz
- Built-in call tracking / VoIP phone system
- Strong mobile app and fast, simple onboarding
- – Limited/basic reporting and quoting
- – Weaker flat-rate pricing for plumbing/HVAC firms