Service Fusion consolidates scheduling, invoicing and customer management with flat per-company pricing and unlimited users, which can be strong value versus per-user competitors. It is customizable and capable on the office side, but its mobile app for field techs is a weak point.
Pros & cons
Pros
- Flat per-company pricing with unlimited users (good value)
- Customizable, consolidates operations in one platform
Cons
- – Mobile app is weak for field technicians
- – Reports of slow innovation and inconsistent support
What users really rate it
Our 4.2/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| Capterra | 4.3 / 5 | 308 |
| G2 | 3.9 / 5 | 120 |
| Consensus | 4.2 / 5 | 428 total |
Service Fusion pricing
Service Fusion uses flat per-company pricing — Starter $245/mo, Plus $382/mo, Pro $627/mo — all with unlimited users, which favors bigger teams. Weigh that against a weaker field mobile app.
Key features
- Dispatch & scheduling
- ◑ Technician mobile app (add-on/tier)
- ◑ Flat-rate price book (add-on/tier)
- Invoicing & payments
- Service agreements
- QuickBooks / accounting sync
How Service Fusion compares
See Service Fusion next to the other Plumbing Software we reviewed:
JobberOur score 88/100 · 4.6/5 users
Housecall ProOur score 86/100 · 4.7/5 users
ServiceTitanOur score 84/100 · 4.4/5 users
WorkizOur score 83/100 · 4.5/5 users
See the full Plumbing Software comparison
Service Fusion head-to-head
Direct comparisons with the alternatives buyers weigh most:
Service Fusion FAQ
How is Service Fusion’s pricing different?
It charges a flat rate per company with unlimited users, rather than per user — so it gets cheaper per head as your team grows.
What is the main weakness of Service Fusion?
Its field-technician mobile app is the most common complaint, so test the tech-side experience before committing.
How we rate Service Fusion. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try Service Fusion?
Check current pricing and plans on the official site.