Workiz stands out for built-in call tracking and a VoIP phone system alongside scheduling, dispatch and a strong mobile app. It is simple to onboard and well-suited to small service businesses that live on the phone, though reporting and flat-rate pricing are lighter.
Pros & cons
Pros
- Built-in call tracking / VoIP phone system
- Strong mobile app and fast, simple onboarding
Cons
- – Limited/basic reporting and quoting
- – Weaker flat-rate pricing for plumbing/HVAC firms
What users really rate it
Our 4.5/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| Capterra | 4.4 / 5 | 218 |
| G2 | 4.5 / 5 | 221 |
| Consensus | 4.5 / 5 | 439 total |
Workiz pricing
Workiz is quote-only (Standard / Pro / Ultimate tiers) with a free trial; contact the vendor for pricing. Its built-in phone system is a differentiator worth weighing against the lack of public pricing.
Key features
- Dispatch & scheduling
- Technician mobile app
- – Flat-rate price book
- Invoicing & payments
- ◑ Service agreements (add-on/tier)
- QuickBooks / accounting sync
How Workiz compares
See Workiz next to the other Plumbing Software we reviewed:
JobberOur score 88/100 · 4.6/5 users
Housecall ProOur score 86/100 · 4.7/5 users
ServiceTitanOur score 84/100 · 4.4/5 users
Service FusionOur score 81/100 · 4.2/5 users
See the full Plumbing Software comparison
Workiz head-to-head
Direct comparisons with the alternatives buyers weigh most:
Workiz FAQ
What makes Workiz different?
Its built-in call tracking and VoIP phone system, which appeal to shops that book a lot of work by phone and want lead attribution.
Is Workiz good for flat-rate plumbing pricing?
Its flat-rate pricing is lighter than trade-specific tools; if flat-rate books are central to how you sell, test that fit first.
How we rate Workiz. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try Workiz?
Check current pricing and plans on the official site.