Tracker (formerly TrackerRMS) delivers candidate, client and job management in one customizable platform aimed at small-to-mid staffing and recruiting firms. It earns the highest user ratings in this group, led by responsive support and transparent per-seat pricing.
Pros & cons
Pros
- Highly customizable workflows with excellent, responsive customer support
- Strong Outlook integration and solid reporting for recruiting and sales pipelines
Cons
- – Learning curve for the more advanced features
- – Reporting and email functionality could be more user-friendly
What users really rate it
Our 4.7/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| GetApp | 4.7 / 5 | 186 |
| Consensus | 4.7 / 5 | 186 total |
Key features
- ATS & sourcing
- Client CRM & jobs
- Placements & contracts
- ◑ Timesheets & pay/bill (add-on/tier)
- Job-board integrations
- Reporting & analytics
How Tracker compares
See Tracker next to the other Staffing Agency Software we reviewed:
CrelateOur score 88/100 · 4.5/5 users
Zoho RecruitOur score 86/100 · 4.5/5 users
JobDivaOur score 84/100 · 4.5/5 users
BullhornOur score 82/100 · 4.0/5 users
See the full Staffing Agency Software comparison
Tracker head-to-head
Direct comparisons with the alternatives buyers weigh most:
How we rate Tracker. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try Tracker?
Check current pricing and plans on the official site.