UKG Pro pairs full HR and native payroll with advanced scheduling, forecasting and labor compliance for mid-market and enterprise employers. It is powerful but carries a steep learning curve, and reviewers cite support delays and rising costs.
Pros & cons
Pros
- Comprehensive HR, payroll and workforce management in one platform
- Reliable payroll and centralized employee data
Cons
- – Steep learning curve and complex configuration
- – Reviewers cite support delays and rising costs
What users really rate it
Our 4.2/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| Capterra | 4.3 / 5 | 727 |
| G2 | 4.2 / 5 | 1,504 |
| Consensus | 4.2 / 5 | 2,231 total |
Key features
- Shift scheduling
- Time & attendance
- Labor compliance
- Mobile app
- Demand forecasting
- Payroll integration
How UKG compares
See UKG next to the other Workforce Management Software we reviewed:
DeputyOur score 90/100 · 4.6/5 users
RipplingOur score 90/100 · 4.8/5 users
When I WorkOur score 88/100 · 4.5/5 users
Workforce.comOur score 85/100 · 4.7/5 users
See the full Workforce Management Software comparison
UKG head-to-head
Direct comparisons with the alternatives buyers weigh most:
How we rate UKG. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try UKG?
Check current pricing and plans on the official site.