UpKeep is a widely reviewed CMMS with a clean mobile app and transparent entry pricing, well suited to reactive and preventive work-order management. Reviewers flag rising per-user costs and occasional performance issues, and its Trustpilot listing skews sharply negative.
Pros & cons
Pros
- Clean, mobile-first app that reduces paperwork on the floor
- Quick to deploy for basic work-order tracking
Cons
- – Per-user pricing gets expensive for larger teams
- – Some users report bugs, slowdowns, and occasional freezing
What users really rate it
Our 4.5/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| Capterra | 4.6 / 5 | 1,329 |
| G2 | 4.5 / 5 | 1,091 |
| Trustpilot | 1.5 / 5 | 30 |
| Consensus | 4.5 / 5 | 2,450 total |
Key features
- Preventive maintenance
- Work orders (mobile)
- Asset registry & history
- Parts/inventory
- ◑ Reporting/KPIs (add-on/tier)
- Public pricing
How UpKeep compares
See UpKeep next to the other CMMS Software we reviewed:
MaintainXOur score 91/100 · 4.8/5 users
LimbleOur score 90/100 · 4.8/5 users
eMaintOur score 83/100 · 4.5/5 users
FiixOur score 82/100 · 4.4/5 users
See the full CMMS Software comparison
UpKeep head-to-head
Direct comparisons with the alternatives buyers weigh most:
How we rate UpKeep. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try UpKeep?
Check current pricing and plans on the official site.